Member Questions, Suggestions & Comments
Please find below, details of previous questions/suggestions and comments from members, along with the reply given.
Sent: 09 July 2018 22:58
Subject: Kilworth Springs Golf Club Contact: Prize Money – Competitions
Subject:Prize Money – Competitions
As I’m sure many others feel the same I would like to better understand from the club’s point of view the justification into the prize money distributed in the competitions we play in. Take the last 3 competitions on the website for example. 27 golfers entered the IT cup round 2 category 1 all paying £4 each which equates to £108 in entrance fees. However only £70 of this was paid out (64%). June Medal – 31 category 1 golfers = £124. £82 paid out (66%). Midsummer madness. 13 x 4 balls = £208. £156 paid out (75%). In all these instances how can over £40 be held back. I could go back further but as a general rule of thumb only paying out around 70% of prize money whilst keeping back roughly £40 per division in a competition in my opinion is far too substantial. Working on an average of 2 competitions a month this results in a club profit of around £960 per year. Where does this money go as the trophies at the end of the year certainly don’t suggest there…. As you can by the details I would like to remain anonymous and don’t see why our name/email/phone numbers are necessary for a suggestion and would greatly appreciate an answer published on the website. Look forward to hearing from you soon.
‘Joe’, Take a look at the Annual General Meeting Minutes for 2018 to see why the Committee applied the 75%/10% calculation on all club competitions (some exceptions apply for charity competitions).
From: Website Contact Form [mailto:firstname.lastname@example.org]
Sent: 13 June 2018 16:50
Subject: Kilworth Springs Golf Club Contact: Bunkers
Name: Mark Smith
I’m a bit disappointed by the quality of the bunkers in general. A
lack of sand plus the stones does not make for good golf. This week I
went into the right hand green-side bunker on the seventh and hit a
large boulder which badly gouged my sand iron. We tried to remove it
but could not find the edge of it so left it visible to others.
Apologies for the delay in coming back to you.
I have had time to investigate the matter and as such will respond accordingly.
First of all I can only apologies for the damage that was sustained to your club. We always prepare the course to our best of our ability but unfortunately the bunkers have become a grey area in recent years. This has been a topic in recent club emails which explained how the issue lies within the lining of each bunker. When gathering some quotes it was understood that it would cost around £250,000 to complete a project of this size which simply isn’t feasible. What we will do is continue to renovate a couple of bunkers each winter whist doing our upmost to keep on top of the day to day maintenance.
Regarding your damaged club…. if you bring it to the shop when you next visit I will get club professional Ollie Walmsley to see if we can get it repaired or a replacement if we feel the damage warrants one.
Again, apologies for the inconvenience and I will do my upmost to resolve all issues with you.
From: Website Contact Form
Sent: 09 June 2018 16:21
Subject: Kilworth Springs Golf Club Contact: Pace of Play
Subject:Pace of Play
I read ‘A message from the Competitions Committee’ with great interest. However, the message stated ‘ in recent monitoring of the
competitions there were still examples witnessed of Members going back to the tee……’ and ‘……..keep up with the group ahead, not just ahead
of those behind. This was clearly observed in a Stableford competition where a group lost at least a hole and a half on the group in front of them albeit they were not holding up those
behind but had they kept pace, the group behind would have been forced to up their pace and so on.’. If the Competitions Committee have witnessed so much, why are you not addressing the issue directly with those who are failing to understand or adhere to the basic instructions? Instead a generic email is sent which may or may not get to the offenending parties, leaving everybody else wondering who it is to blame? If there is a committee member starting the comp then why is the club starter not out on the course driving the players along? The Committee were supposed to be attaching themselves to those players who couldn’t keep with play to educate them – why can this not
be done? I don’t just see this as a competitions issue to resolve, the club need to take some responsibility as its their business that is suffering.
I’m not convinced having call up holes at the 2nd or 18th will speed up play either – Where is the evidence – I have never seen this being monitored by club or committee! The rules of golf are quite clear on slow play – Rule 6.7 allows the committee to apply pace of play rules – why not start applying these?
Thank you for your email and comments regarding pace of play.
As you very well know pace of play is an on-going issue at every club and as such all feedback is welcomed. This also isn’t the first email I have received and as such will be making some changes in an attempt to make a noticeable difference.
We will begin by tidying up the starters duties which will now revolve around monitoring the course as well as the first tee. They will be instructed to take a drive around the course as often as possible and will be ordered to usher slow golfers. I will also raise the question with the committee (Claire copied to raise at next committee meeting) to see what their actions are regarding rule 6.7 and the committee member in each group.
Regarding call up holes on 2 & 18, I am also not convinced that they actually increase the round time. But from personal experience and from member’s feedback it has had a positive impact with regards to the flow of the round. In order for us to determine if this is actually a successful exercise a review will take place in order to gather some data which will confirm whether or not it is worth continuing. I am sure the committee will have some comments to add and as such will come back to you in due course.
Golf Operations Manager
Thank you for your email and comments regarding pace of play dated 9th June and responded by Luke on the 12th June.
As advised in Lukes response, this was forwarded to Claire to raise at the next committee and as such we met last night for our Monthly Committee Meeting where Pace of Play and your comments were discussed. Regarding your e mail in particular, a generic e mail was sent to members to keep them informed on how the committee are trying to address pace of play. This included suggestions from members which we agreed to test and see if improvements could be made. I am pleased to report that improvements have been made and the pace of play has increased.
Please note, the offending players were spoken to direct and again I am pleased to report they have responded in a very positive manner with their times much improved.
Also, You state ‘The Committee were supposed to be attaching themselves to those players who couldn’t keep with play to educate them’. This is incorrect, we agreed to appoint a member in each Group to act as a pace setter. This has worked really well in the Seniors section and again to date this is contributing to better pace of play
As a Committee we are working closely with the Club and Luke in particular, and we all agree with your comments this is not a competitions issue only to resolve. As Luke has stated in his reply they will be also taking steps to make improvements
Regarding call up holes on 2 & 18, again we have received mixed member’s feedback with regards to this and at this point we have decided not to continue with this currently .
There will be further initiatives introduced, which are all aimed at improving the pace of play and the general enjoyment of the members
As always, members feedback is welcome and your thoughts and comments are much appreciated
Suggestion / Comments
As I’m sure many others feel the same I would like to better understand from the club’s point of view the justification into the prize money distributed in the competitions we play in. Take the last 3 competitions on the website for example. 27 golfers entered the IT cup round 2 category 1 all paying £4 each which equates to £108 in entrance fees. However only £70 of this was paid out (64%). June
Medal – 31 category 1 golfers = £124. £82 paid out (66%). Midsummer madness. 13 x 4 balls = £208. £156 paid out (75%). In all these instances how can over £40 be held back. I could go back further but as a general rule of thumb only paying out around 70% of prize money whilst keeping back roughly £40 per division in a competition in my opinion is far too substantial. Working on an average of 2 competitions a month this results in a club profit of around £960 per year. Where does this money go as the trophies at the end of the year certainly don’t suggest there…. As you can by the details I would like to remain anonymous and don’t see why our name/email/phone numbers are necessary for a suggestion and would greatly appreciate an answer published on the website. Look forward to hearing from you soon.
Thank you for your comments. The next Committee meeting will be held in August when your comments will be reviewed.
I have a question for the committee/Management of the club:There doesn’t seem to be any access restrictions/password on the members information on the website. The general public has access to everything in the members section, is this correct? With the new GDPR compliance now in place, I am not sure that members are aware that some personal data is available for anyone to access. Photos , emails, mobiles numbers , handicaps, competitions and scores are all displayed to the general public.In the past members have had to log in to access the members section, but it doesn’t seem to be the case now. I have tried access form difference PC’s and have gained access without a password every time.Should this information be for members only ?
Suzanne Burgess 5.6.18
Thank you for your email.
The information held within the members section of the website is mostly club information and competition results etc… When designing the site we were unable to protect this section of the site and as such removed all information relating to our members and their details. After having a quick flick through I can see a number photos of different members which have been recently uploaded.. I have no idea who put these on and would like to think they have received the appropriate consent beforehand. I understand that the senior section have recently arranged a password for their contact information with our web developers and as such I will do the same for the rest of the information relating to our members.